RETURNS

You may exchange or return any unworn and unused merchandise purchased from Laurent Scott Collection in its original condition within 15 days of receiving the merchandise. Please contact us for a return authorization number. You will need to provide your order number, and the style number of the new items you wish to exchange. If you are returning the merchandise and wish to refund your purchase to your credit card, there will be a 10% restocking fee charged to your credit card. There is no restocking charge if you are exchanging merchandise for more than the cost of the returned exchanged merchandise.

All returns need to be sent in a padded envelope or box and returned within 15 days of receiving your merchandise. We are not responsible for any merchandise that is not insured, and that Laurent Scott Collection has not received. We are not liable for any missing shipments that are not insured or sent without signature requested. Shipping charges and return postage are not refundable. Allow seven business days for all exchanges and return credits to be processed.

DAMAGED MERCHANDISE

Please open your shipment and check that you have received the proper merchandise and check for any visible damage. In case of an unlikely event that the merchandise was damaged during shipping, please call or email sales@laurentscott.com and provide your order number and style number of the damaged items. Laurent Scott Collection at its sole discretion will determine how to fulfill the order of the damaged product.

PRODUCT WARRANTY

Laurent Scott Collection takes pride in the quality of the merchandise that it offers for sale. If any merchandise breaks within 60 days of receiving the product, Laurent Scott Collection will offer to replace the item unless it is no longer available in the inventory. We cannot guarantee misuse or accidental breakage of our merchandise. It will be the sole discretion of Laurent Scott Collection to determine the final fulfillment of the product warranty.

Returns, exchanges, and damaged merchandise should be sent to:

Laurent Scott Collection
C/O: Erin Alles
1463 Stoneywood Way
Apopka, FL 32712
Email: Sales@laurentscott.com